Terms of Use

1. Acceptance of Terms

These Terms of Use ("Terms") govern your use of the Celtic Treasures website at mancinagross.com and all related services. By accessing or using our website, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, please do not use our website or services.

2. About Celtic Treasures

Celtic Treasures is a premium Irish gift shop located at 170 Patrick Street, Limerick, Ireland. We specialize in authentic Celtic crafts, Irish jewelry, pottery, textiles, and custom gift solutions.

Our business is registered in Ireland and operates under Irish law.

3. Use of Our Website

3.1 Permitted Uses

You may use our website for:

• Browsing our product catalog
• Making purchases of our products
• Contacting us for customer service
• Accessing information about our services
• Managing your account and orders

3.2 Prohibited Uses

You may not use our website for:

• Any unlawful purpose or illegal activity
• Transmitting harmful code, viruses, or malware
• Attempting to gain unauthorized access to our systems
• Scraping or harvesting data without permission
• Impersonating others or providing false information
• Interfering with website functionality or security
• Violating intellectual property rights

4. Account Registration

While browsing our website does not require registration, certain services may require you to create an account. When creating an account, you agree to:

• Provide accurate and complete information
• Keep your account information updated
• Maintain the security of your login credentials
• Accept responsibility for all account activity
• Notify us immediately of any unauthorized use

5. Orders and Purchases

5.1 Order Process

When placing an order, you agree that:

• All information provided is accurate and complete
• You are authorized to use the payment method
• You accept our pricing and shipping terms
• Orders are subject to availability and acceptance

5.2 Pricing and Payment

• All prices are in Euros unless otherwise stated
• Prices include VAT where applicable
• We reserve the right to change prices without notice
• Payment is due at the time of order
• We accept major credit cards and secure payment methods

5.3 Order Confirmation and Fulfillment

• Order confirmation does not guarantee acceptance
• We may cancel orders for any reason
• Shipping times are estimates, not guarantees
• Risk of loss transfers upon shipment

6. Returns and Refunds

Our return policy includes:

• 30-day return window for most items
• Items must be in original condition
• Custom or personalized items may not be returnable
• Return shipping costs may apply
• Refunds processed within 5-10 business days

Contact us at support@mancinagross.com to initiate a return.

7. Intellectual Property Rights

7.1 Our Content

All website content, including text, images, logos, designs, and code, is owned by Celtic Treasures or our licensors and is protected by copyright and other intellectual property laws.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes only.

7.3 Restrictions

You may not:

• Copy, modify, or distribute our content
• Use our trademarks without permission
• Create derivative works from our content
• Use our content for commercial purposes

8. Product Information and Availability

We strive for accuracy in product descriptions and images, but:

• Colors may vary due to monitor settings
• Handcrafted items may have slight variations
• Dimensions and weights are approximate
• Product availability is subject to change
• We reserve the right to discontinue products

9. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our website, you consent to our data practices as described in our Privacy Policy.

10. Disclaimers

10.1 Website Availability

We provide our website on an "as is" and "as available" basis. We do not guarantee that our website will be:

• Always available or uninterrupted
• Free from errors or technical issues
• Secure from unauthorized access
• Compatible with all devices or browsers

10.2 Product Quality

While we strive for high quality, we make no warranties about:

• Product suitability for specific purposes
• Exact color matching or dimensions
• Durability or longevity of products
• Compatibility with other items

11. Limitation of Liability

To the fullest extent permitted by law:

• Our total liability is limited to the amount you paid for products
• We are not liable for indirect, incidental, or consequential damages
• We are not responsible for losses due to website downtime
• We are not liable for third-party actions or content
• Time limits apply to bringing claims against us

Some jurisdictions do not allow limitation of liability, so these limits may not apply to you.

12. Indemnification

You agree to indemnify and hold harmless Celtic Treasures, its officers, directors, employees, and agents from any claims, damages, or expenses arising from:

• Your use of our website or services
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you submit or transmit

13. Governing Law and Jurisdiction

These Terms are governed by the laws of Ireland. Any disputes arising from these Terms or your use of our website will be resolved in the courts of Ireland.

If you are a consumer resident in the EU, you may also have rights under your local consumer protection laws.

14. Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated effective date. Significant changes may be communicated via email or website notice.

Your continued use of our website after changes constitutes acceptance of the updated Terms.

15. Termination

We may suspend or terminate your access to our website at any time for:

• Violation of these Terms
• Fraudulent or illegal activity
• Abuse of our services or staff
• Any reason at our sole discretion

Upon termination, your right to use our website ceases immediately.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect. The unenforceable provision will be modified to the minimum extent necessary to make it enforceable.

17. Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Celtic Treasures regarding your use of our website.

18. Contact Information

If you have questions about these Terms, please contact us:

19. Consumer Rights

If you are a consumer, these Terms do not limit your statutory rights under applicable consumer protection laws. In case of conflict between these Terms and your statutory rights, your statutory rights will prevail.

EU consumers have additional rights under EU consumer protection directives.

20. Force Majeure

We will not be liable for delays or failures in performance resulting from circumstances beyond our reasonable control, including but not limited to:

• Natural disasters or extreme weather
• Government actions or regulations
• Labor strikes or shortages
• Supply chain disruptions
• Internet or telecommunications failures